Coronavirus (COVID-19) Hub

Safe travels and flexible bookings

It's a new year and we're looking forward to welcoming you back on-parc in 2021. In a changing world, we understand that anything could happen in the time leading up to your holiday, but our peace of mind promise means that your money and your holiday are safe with us. This includes a guaranteed refund if the DFA advises against travel to your destination, and complete flexibility to amend your holiday up until 7 days before you go.

Your safety is our priority and you can be sure that we'll keep you up-to-date with the latest travel information and guidance before you depart, to ensure that your holiday is every bit as enjoyable as you’ve been waiting for!


Eurocamp peace of mind promise, book with confidence

Our peace of mind promise

During uncertain times, we understand that plans may change and it's more important than ever that you have the flexibility to amend your holiday, with assurance that your money is protected.

That's why we’re going further than ever to give you the peace of mind you need to book your holiday with complete confidence.

Flexibility guaranteed ›

COVID travel advice

COVID-19 Guidance and FAQs

We’re doing everything we can to make sure 2021 holidays go ahead as planned, with the health and safety of our customers as our number one priority. 

We’ve collated the latest guidance and answers to common questions, so whether you’re booking or preparing for a holiday, you can be fully informed.

Common questions answered ›

Refund credit notes

Due to the impact of the coronavirus (COVID-19) pandemic, many holidays could not go ahead as originally planned.

All affected customers received a refund credit note for the full value of the money paid, which entitles you to rebook a holiday at a future date, or receive a cash refund in future.

Find out more about refund credit notes ›

Same Eurocamp holiday, enhanced health and safety

This year, we established enhanced health and safety processes on our parcs. 

We introduced extra-thorough cleaning in our accommodation, our holiday reps have had extra training, and we’ll continue to follow all government advice on keeping you safe.

Our safe parc promise ›

Travel advice

Stay up to date with the latest travel advice

We advise all customers to stay up to date with the Government advice: https://www.dfa.ie/travel/travel-advice

You can also refer to the consumer advice issued by Citizens Information, which includes details of the State-guaranteed Refund Credit Note.

The European Union have also created a website with the latest information for travelling to each European country, and with links to country specific Covid-19 guidance. https://reopen.europa.eu/


Contact us

We're here to help

Our team of expert advisors are available Monday – Friday between 9am-5pm. You can reach us by:

  1. Telephone: 021 425 2300
  2. Live Chat
  3. Email: cork@eurocamp.ie.
  4. Or you can arrange a call back.

Before getting in touch with our team please check out our FAQs page where you may find the answer to your questions. We look forward to chatting to you soon.


Book with confidence with Eurocamp
Book with confidence with Eurocamp