- This was our first camping holiday as a family so we were all so excited about it as we heard so many good things about camping in south france. We booked for last week of August , first week of Sept. W were extremely disappointed that most facilities closed our last week of our holiday. The bar, food place, kids club etc. We were not informed that this would happen upon booking. We would not of travelled if this was the case. Instead a tiny note went up two days before which we didn’t not see and were informed by another family on the Sunday that everything within the campsite would be closed Monday onwards.
The pool was great but again the second week only a few slides were open and NO Life guard.
Overall, we were not happy when we spent a lot of money on this trip with no facilities for our second week.
Published on: 13 September 2017
We’re truly sorry to hear that your experience didn’t quite meet up with your expectations, as we want all of our customers to have a fantastic time. We do try and provide accurate details in relation to facility opening dates on our website and brochure, but we’ll be sure to pass on your comments for further investigation. We do hope that you still enjoyed a lovely holiday overall and we look forward to welcoming you on a Eurocamp holiday very soon. Thanks for your feedback. Customer Care Team.